Contact Daman Lottery

Reach Us

Have a question about your Daman Lottery account, tickets, or winnings? We offer two direct support channels, both fully digital, both responsive.

• Email: [email protected], Ideal for account issues, KYC verification, withdrawal delays via PhonePe, GPay, or BHIM UPI, and bonus disputes. To speed up your case, include your registered mobile number, User ID, and a clear description of the issue. We reply within 24 hours, seven days a week.
• In-App Chat: Log in to your Daman Lottery account and tap the chat icon at the bottom of the screen. Best for quick queries about ticket status, upcoming draw schedules, or wallet balance.

Office Hours

Our support operates on a two-tier model:

• Automated in-app chat: Available 24 hours a day, 7 days a week, no holds, no wait time. Instantly handles FAQs, draw schedule lookups, results checks, and routine account queries.
• Live human agents: Monday to Sunday, 9:00 AM to 9:00 PM IST. Live agents handle escalations, failed payment reversals (PhonePe, GPay, BHIM UPI), KYC verification queries, and prize claim follow-ups.

Queries received outside live-agent hours are queued and addressed when agents return at 9:00 AM IST the following morning. All times shown are Indian Standard Time (UTC+5:30).

Online-Only Support

Daman Lottery is a 100% digital platform. We have no physical office, branch counter, or walk-in service location anywhere in India. All support is delivered exclusively through email and in-app chat, no visits, no postal correspondence.

Unlike traditional lottery outlets where you queue in person, everything on Daman Lottery, ticket purchase, draw results, prize claims, is managed online. To raise a support request in three steps: (1) log in to your account, (2) open the in-app chat widget, or (3) send an email with your User ID and query details. No travel, no queuing, just fast digital help.